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How It Works

How It Works

You will receive your Open Box item, which has been thoroughly inspected and disinfected, with all parts and accessories that you would get with a new item. Items may have some cosmetic blemishes that include scratches or other minor surface imperfections that will not affect functionality. All Defender Certified Open Box products are packaged in a brand new box and are sent to you with free shipping* and our standard 45-day no-questions-asked return policy.

Lifetime Customer Support

Support Guaranteed

Every Defender Certified Open Box product comes with our commitment to lifetime customer service, just like our new items.

Full Warranty

Full Warranty

We have you covered. All products, including our Certified Open Box items, come with our one-year warranty and have the option to add on an Extended Warranty in the cart.